About

FAQ

• Where is the store based?

  Hong Kong Island, Hong Kong

• Do you accept orders placed outside of the US?

  We sure do! Worldwide shipping!

• How long will it take to receive my order?

  Shipping Time : rush order within 15 days to arrive you .(but we need charge you more extra $30 for rush,casual clothes and top extra $20 )
  *** Usually need more than 25 days to arrive you .

  Tailoring Time: 15-22 Days.

  Shipping Time: 5-10 Days.

  Total Time: 20 -32 Days.

  If you are urgent to get the dress please note us in advance and upgrade the logistics.( custom dress $30,casual dress and clothes $16)

  5. Shipping: by FEDEX,UPS or DHL,USPS or some special airline.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.